Monday, May 22, 2017


I am building up a series of training videos for my sales staff and dealers.
In this video I talked about how to use CRM to manage your sales team.
Listen and try the method and see how your sales will be improved.

Sunday, May 21, 2017

test connection blogger to facebook

This post is for testing only

Test blogger to Facebook connection


We are testing this connection. We apologize for the inconvenience caused. Thanks.

Thursday, May 18, 2017

1 minute Webinar for Marketing of product - is it effective? Click here and tell me.

Hi. Facebook told us that a video is more effective in marketing compared to still image on facebook. I have created this  1 minute Webinar for Marketing of Product. Title: "How cloud and mobile technology will help your company more successful". Click here and tell me. Is it effective?

Thursday, March 30, 2017

Business Intelligence - Dashboards.

We have designed Business Intelligence dashboard to help managers and CEOs to monitor their company well. However I noticed that many entrepreneurs are still not using the dashboard as much as I thought. I believe this indicate probably that the dashboard is not very helpful or entrepreneurs are still struggling with daily survival and dashboard is still too far ahead to see.
Anyway, we are going to look again into the design:
1. It must be fast - display in a few seconds. Convenient. Fast.
2. It must help the managers and CEOs to understand things. It must help CEOs to know that they are below certain target. They also indicate what to do in order to  improve the situation.
3. It must have action items or suggestions that CEOs could do. The KPI is central to a good BI since we must know what is our target and where is the lacking.

Let us look at the definition of business intelligence:
The term Business Intelligence refers to the systems and processes that help to simplify and use information in an organization to enable faster and easier decision making by providing key information to the decision makers in a timely and efficient manner. Often, business intelligence is confused with the tools that simplify the process. It is necessary to understand that business intelligence goes beyond these tools, which are only the technology that streamline the process of business intelligence. In recent times, the concept of business intelligence has gained huge significance in every organization. To understand this significance, we first need to understand the benefits of business intelligence.

What are the benefits of Business Intelligence:
1. Helps align the organization towards its key objectives
In the first place we must have KPI in our company. The KPI should be part of business intelligence data so that the BI can be part of things that the management monitor so that it will help the company achieve the objective.
2. Enable faster decision making, have facts.
Data must be available fast and decision can be made based on facts. The company must have a system such that data are available immediately.
3. Combines multiple sources of data for decision making.
Data must be available from different sources - sales, hr, marketing, financial ratios such that decision making will be efficient and accurate.
4. Efficient collection of data
Data must be collected efficiently and real time or close to real time. The efficient collection of data will give the CEO/managers the correct data in timely manner so that their decision is efficient and effective. A small aadvantage against competitors will translate into big gains in  business.
We designed OfficeCentral so that data can be collected efficiently, almost instantly from various angles of business. The various modules are collection data all the time:
CRM -collection sales data, customer data, trend, sales activity
Accounting - sales, profit, cost, debtors, creditors, financial ratios
HR/Payroll  - staff data, salary, claims, ratios
POS - transactions, trend
By combining the various data we can build Business Intelligence that an give the advantage to the CEOs and managers so that this small advantage will translate in much bigger business growth.

This is some of the things that we will do to improve the BI:
1. Accounting data - will be processed monthly and summary data will be kept in another table. This will speed up the various dashboards and financial ratios data.
2. KPI module will be added. The BI will be closely monitored as compared to KPI data. The KPI data iteslf is available and updated instantly.
3.  Data from CRM, Accounting and HR and Payroll will be combined to generate certain indications such that CEOs have better insight. Obviously the KPI target will be central to what is important to monitor.

Wait for this new version of BI from OfficeCentral.

Wednesday, March 29, 2017

"Growing your business" series. Online experience sharing on webinars

We have been using the traditional method of lectures, seminars and workshop on the theme of "ICT For Growth" for he last five years and we have reached thousands of entrepreneurs, managers and staff.  This method is very effective since you have the face to face meeting with your audience. This is the behaviour of Asian. Relationship type. Knowing who you are. However this method have its drawbacks:
1. You can only talk to 20-50 people in one time. It will take 100 seminars to meet 2,000 people ( assuming the number of 20 per seminar).
2. It is expensive to run - venue rental, cost per head is high, food, drink
3. It takes a lot of time - travel, not convenience, half a day, one day seminar.
4. Most seminar will be in KL area. Other areas are very costly - we did seminar all over Malaysia. JB, BP, Muar, Melaka, Seremban, Senawang, Kuala Pilah, Bangi,  Shah Alam, Sentul, Wangsa Maju, Klang, Ipoh, Alor Star, Kangar, Kota Bharu, Kuala Terengganu, Kuantan, Jengka. We even do seminar in Kuching, Miri, Kota Kinabalu and other major towns.  Due to cost, the seminar outside Kuala Lumpur is not that frequent.
This is where we will move in the next stage.
We will use the webinar concept, where thousands of people can benefit. The advantages are:
1. Many people can join at tye same time.Thousands can join.
2. It is low cost. Seminar can be free. Many topics.
3. No need to travel. You can log in from home, office, anywhere.
4. Very convenient. Save cost.
5. Seminar can be short, say 1 hour sessions. You can do our work after that. It do not interrupt your daily work.
6. You can ask via chat. Your questions wil be answered during the webinar.

The following are some of the "Growing Your business" lecture and knowledge and experience sharing series:
1. How to use CRM to grow your business
2. How cloud and mobile technology can help you grow you business.
3. Entrepreneurs - building up million dollar business.

We also have country specific lectures for India GST:
1. GST in India - how to implement in your company.
2. How to do GST transactions - issue invoice, credit note, GSTR2
3. How to do GST transactions - receive invoice, credit note, GSTR1, GSTR1A
4. How to do GST transactions - issue invoice, receive invoice, government feedback - GSTR1, GSTR2, GSTR3.
5. How to do GST transactions - upload debtors, upload creditors

We will also have technical series:
1. How to use Accounting system
2. How to use HR system
3. How to use Payroll System
4. How to use CRM System
5. How to use POS system
6. How to use Distribution Management System
7. How to use mobile Apps - Staff
8. How to use mobile Apps -Sales Management
9. How to use mobile Apps -Outsourcing
10. How to use mobile Apps - Point of Sales

We will also have some specific technical series:
1. How to do automatic bank reconciliation
2. How to do mapping between CRM and Accounting
3. How to do mapping between payroll and Accounting
4. How to do mapping between POS and Accounting
We will inform you on the various dates of the webinars.

How wizards will help your users to start using the system without having to come to training classes?

Wizards is supposed to be very clever guy that will help you solve any problems. This is what we call our online intelligent help module.
The problem when you start using the OfficeCentral is the complexity of the software. The same software can be used by user in Malaysia, Indonesia, India or other countries. Obviously setting is very important to tell the system what country you are located, what currency, your accounting period, your working hours etc. Most users need to come for training to do the setting.
I notice that probably more than one hour will be used to do global setting, module setting, user setting, format setting etc.
The wizard wll solve this problem:
When you log into OfficeCentral, you will see "wizard". Click the wizard.
The you will be guided by the document,. Just follow the instruction.
The instruction is live.
For example:
1. Select your country
The system will show the current setting,
and if no setting, will show not set yet.
Then you seect your country,
example select "INDIA"

2. Select your currency.
The system will show the current setting,
and if no setting, will show not set yet.
Then you seect your currency,
example select "Rs"

3. Sect your accounting period:
The system will show the current setting,
and if no setting, will show not set yet.
Then you set your accounting period,
example set Start "January" " 2017", End "December", "2017"

And so on.
The difference between wizard and user manual is in user manual you will be told what to do,
and you log in into the system and do the setting your self. It will work. But most users rarely read the manual. They just log in and try to figure out what to do on the go.
In wizard, you do it within the wizard document and follow the live guide.
The wizard will even tell you what is the current setting.

Wait when we launch the wizard soon.