Monday, March 13, 2017

How to handle 10,000 new users of OfficeCentral in India within three months? We will be using webinar to do this. All online lectures and workshop will rely on this technology. Wait for the webinar schedule.

We have been having intense discussion on how to handle 10,000 new users within the next three months in India. Could the number goes to 100,000? Or reaching 1,000,000? You will see  later.
This is what we wll do:
1. We will deliver webinar to all our new users. They will learn about GST, how to start up OfficeCentral, how to do transactions and how to generate the GSTR3 report from the webinar.
2. The webinar will be available every day monday to friday.
3. Time is from 9:00am to 10:00am online lecture, plus 30 minutes Q&A.
4. If they miss the day lecture they can look at the reorded webinar ad search the titles that they missed.
5. Using this method, we can have thousands of users log in into the webinar every day. The target 10,000 numbers trained will be achieved. Probably 100,000 or 1 million can be trained using this method without straining our resources.

These are the webinar titles:
1. Understanding GST India - Introduction
2. Using OfficeCentral - start up, using start up wizard. Setting Chart of Account, default PERS compliance, Intro to various modules, Upload data to Debtors, Creditors, Input data to CoA.
3. Revenue - cash sales, issuing invoice, credit note, within state transactions - generate GSTR3 report, generate P&L report, Cash Flow
4. Expenses - cash purchase, receiving invoice, receive credit note, within state transactions - Generate GSTR3 report, generate P&L, cash flow
5. Combined transaction - revenue, expenses, interstate transactions - generate GSTR3, GSTR2, GSTR1 reports, P&L, Balance Sheet. cash flow.
6. Receiving government feedback - input tax approval, output tax, interest, fines - generate GSTR3 report after receiving government report.

We will also give webinar on other modules related to GST:
7. Using CRM - from quotation to invoice to receipt. Import to Accounting
8. Using Point of Sales - from sales and GST. Import to Accounting
9. Using Purchasing - from purchase, Input Tax - import to accounting

We also have webinar on other OfficeCentral modules:
10. Using OfficeCentral CRM - Pricebook, Inventory, Leads, Account Management
11. Using OfficeCentral CRM - Setting KPI and monitoring it. Meeting, Quotation to invoice
12. Using OfficeCentral CRM - Using CRM Leads Intelligence, KPI Dashboards
13. Using OfficeCentral HR - setting and configuration, staff profile
14. Using OfficeCentral HR - leave, movement, claims, org chart, attendance interface to devices, interface to payroll.

15. Using OfficeCentral Payroll - setting and configuration
16. Using OfficeCentral Payroll - process payroll, addition, deduction, interface to accounting
17. Using OfficeCentral Finance - claims, advance, payment vouchers

The titles 2-6 will be repeated every week s that users that missed the webinar can join the next week webinar. They can also listen again to recorded webinar.
The followings are the repeated titles every week:
The lecturers may change on different week. The content will be the same.
2. Using OfficeCentral - start up, using start up wizard. Setting Chart of Account, default PERS compliance, Intro to various modules, Upload data to Debtors, Creditors, Input data to CoA.
3. Revenue - cash sales, issuing invoice, credit note, within state transactions - generate GSTR3 report, generate P&L report, Cash Flow
4. Expenses - cash purchase, receiving invoice, receive credit note, within state transactions - Generate GSTR3 report, generate P&L, cash flow
5. Combined transaction - revenue, expenses, interstate transactions - generate GSTR3, GSTR2, GSTR1 reports, P&L, Balance Sheet. cash flow.
6. Receiving government feedback - input tax approval, output tax, interest, fines - generate GSTR3 report after receiving government report.

We wil start this in April 2017.
You may look into this method when you find that your traditional strategy in training your users are not working due to the volume.
We have been using our traditional method for the last 4 years. Almost every week we have the OfficeCentral training. We have trained thousands of users during the last four years.
The question is can we do the training of 10,000 users in 3 months using the traditional method?

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