Compare SAP Digital CRM and OfficeCentral CRM

Compare SAP Digital CRM and OfficeCentral CRM

SAP is the leading ERP system in the world and they have SAP Digital CRM as the extension for the sales team. SAP is targeting large companies.
OfficeCentral is Malaysian company specializing in providing complete solutions ( ERP)  to SMEs. OfficeCentral also focus on providing CRM features for the SMEs.

The following are the comparison between them:

 

SAP Digital CRM

SAP Digital CRM brings together sales, service, and marketing to give your team a complete customer engagement solution. You can get up and running in minutes, and start making every sales and service engagement a personal connection.

All-in-one customer engagement built for teams

OfficeCentral CRM

A complete CRM solution for SMEs. It covers  all the modules required by the sales people. Includes Contact management, leads, account management, opportunities, KPI management, quotation to invoice process, Dashboards, reports, Geographical plot. KPI target and Actual. Integrated with meeting, movements.

 

Features	SAP Digital CRM	OfficeCentral CRM
Account and contact management	Yes	Yes
Lead and opportunity management	Yes	Yes
Activity management	Yes	Yes
Products and pricing	Yes	Yes
Planning and forecasting	Yes	Yes
E-mail ticket management	Yes	No
E-mail campaign automation and lead scoring	Yes	No
Powerful analytics and dashboards	Yes	Yes
Guided product walkthroughs for quick onboarding	Yes	Yes
Easy import of contacts from Google, Outlook, and CSV files	Yes	Yes
Powerful collaboration tools for teams	Yes	Yes
Simplified user, team, and data access management	Yes	Yes
Tools for personalizing and extending the solution	Yes	No
Mobile Apps for Field Sales Android	Yes	Yes
Mobile Apps iOS	Yes	No
Integrated POS	No	Yes
Integrated Inventory Management	No	Yes
Quotation to Invoice Process Flow	Yes	Yes
Integrated Distribution Management	No	Yes