Sunday, January 8, 2017

Compare SAP Digital CRM and OfficeCentral CRM

Compare SAP Digital CRM and OfficeCentral CRM

SAP is the leading ERP system in the world and they have SAP Digital CRM as the extension for the sales team. SAP is targeting large companies.
OfficeCentral is Malaysian company specializing in providing complete solutions ( ERP)  to SMEs. OfficeCentral also focus on providing CRM features for the SMEs.

The following are the comparison between them:

SAP Digital CRM
SAP Digital CRM brings together sales, service, and marketing to give your team a complete customer engagement solution. You can get up and running in minutes, and start making every sales and service engagement a personal connection.
All-in-one customer engagement built for teams

OfficeCentral CRM
A complete CRM solution for SMEs. It covers  all the modules required by the sales people. Includes Contact management, leads, account management, opportunities, KPI management, quotation to invoice process, Dashboards, reports, Geographical plot. KPI target and Actual. Integrated with meeting, movements.
Features SAP Digital CRM OfficeCentral CRM
Account and contact management Yes Yes
Lead and opportunity management Yes Yes
Activity management Yes Yes
Products and pricing Yes Yes
Planning and forecasting Yes Yes
E-mail ticket management Yes No
E-mail campaign automation and lead scoring Yes No
Powerful analytics and dashboards Yes Yes
Guided product walkthroughs for quick onboarding Yes Yes
Easy import of contacts from Google, Outlook, and CSV files Yes Yes
Powerful collaboration tools for teams Yes Yes
Simplified user, team, and data access management Yes Yes
Tools for personalizing and extending the solution Yes No
Mobile Apps for Field Sales Android Yes Yes
Mobile Apps iOS Yes No
Integrated POS No Yes
Integrated Inventory Management No Yes
Quotation to Invoice Process Flow Yes Yes
Integrated Distribution Management No Yes

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